so yesterday I went to a Mental Health America clinic to apply for medical insurance. After several unsuccessful attempts online at healthcare.gov and over the phone, I finally got an appt for help. I tried logging online with a couple old accounts and a couple new accounts I created there and was still unsuccessful!!!! Even the lady was frustratingly perplexed! She even created an account herself on gmail and healthcare.gov with her own-made username and password and was unsuccessful and couldn't figure it out. What was I to do?! You can hardly ever get anyone on the phone either. Anyhoo, she ended up calling some line and got through and left my name and number and I'm supposed to get a call back in 5 to 7 days. But I technically applied by the due date so I will suffer no penalties. See?!?! Even she was confused. Bad system. What a depressing appointment.