It's interesting because I could not close the browser or even force quit or even restart my computer. I was completely stuck. So I called the number on the screen because the website told me to and I think ended up talking to a Hispanic Auntie ji who sounded like your local auntie. Of course she wanted me to pay $450 to install the webfoot secure anywhere software which is the most recommended antimalware software and to work on my computer for four to six hours. I kinda felt like she understood the way I was speaking and was patient but I sensed a little anger near the end when I said I don't want to pay right now I'd like to talk to my dad about it. She negotiated it down to $400. Her name of course was Mary and she said she is going to call me tomorrow to follow up. I am going to have a very lovely conversation with her ; )